Frequently Asked Questions

Everything you need to know about shopping with Tech Pros.

What is the standard shipping time for electronics?

We offer standard shipping which typically takes 3-5 business days. Express 2-day shipping is also available at checkout for most major metropolitan areas.

Do your products come with a manufacturer warranty?

Yes, all brand-new electronics sold by Tech Pros come with a full manufacturer warranty. Additionally, we offer extended protection plans for purchase on select devices.

What is your return policy for opened items?

You can return items within 30 days of purchase. Please note that opened electronics may be subject to a 15% restocking fee unless the item is found to be defective.

Are the refurbished products tested for quality?

Absolutely. Every certified refurbished product undergoes a rigorous 50-point inspection by our technicians to ensure it meets original factory performance standards.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. We also offer financing options through Affirm for high-value purchases.

How can I track my order once it has shipped?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.